How can we help you?

Here you’ll find guides, FAQs, and step-by-step instructions to help you get the most out of our Cash on Delivery platform. Whether you’re a merchant or part of the delivery team, we’ve got you covered.

Getting Started

Learn how to set up your CODrocket account, add your business details, and start managing cash-on-delivery orders in minutes.

Managing Orders

Step-by-step guides on creating, tracking, and updating orders, ensuring smooth order processing from placement to delivery.

Delivery & Tracking

Discover how to assign deliveries, track drivers in real-time, and provide customers with accurate delivery updates.

Payments & Collections

Understand how CODrocket helps you manage secure cash collections, reconcile payments, and monitor financial transactions.

Compliance Filings

Simplify your business taxes with guides on structures, deadlines, and smart tax tips.

Distributors & Drivers

Guides for delivery partners on accepting tasks, managing routes, and reporting successful deliveries.

Account & Support

Learn how to update account settings, manage users, and get direct support whenever you need assistance.

What do our clients say about us?

Discover how CodRocket helped our users transform the way they manage their Cash on Delivery business.

A seamless experience from start to finish. Highly recommended!

Lina Torres

CMO at BrightFlow

I thought it was very smooth, it was done within a day and all I hit was like 5 buttons.

Alex Lieberman

Founder of storyarb

Super intuitive platform. The speed of execution was fantastic.

Deon Bryan

CEO at Viteerra

Loved how simple everything was. It’s the easiest setup I’ve used.

Adam Fuller

Co-Founder of Flagaholics

FAQs

Find out how CodRocket can support your business.

1. What is CODRocket?

CODRocket is an all-in-one management platform specifically designed for businesses operating with cash-on-delivery (COD) models. It helps manage orders, returns, payments, and deliveries efficiently.

2. Who can use CODRocket?

Merchants, delivery companies, individual sellers, and distributors who rely on cash-on-delivery operations can use CODRocket to streamline and automate their workflow.

3. What features does CODRocket offer?

CODRocket offers features like Order tracking and management, ,Return handling ,Cash reconciliation ,Delivery monitoring ,Analytics and reporting

4. Is CODRocket suitable for small businesses?

Yes, CODRocket is built to support both small and large businesses, offering scalable tools that grow with your needs.

5. How secure is the platform?

CODRocket uses end-to-end encryption and secure payment systems to ensure the safety of all transactions and data.

6. Can I track real-time delivery status?

Yes, CODRocket allows you to monitor real-time delivery progress and driver location through the dashboard.

7. How do returns work in CODRocket?

Returns are automated and easy to manage. You can process return requests, assign pickups, and track the status—all within the platform.

8. Does CODRocket support multiple users?

Yes, you can create multiple user accounts with different permission levels for admins, warehouse staff, and delivery agents.

9. Can I integrate CODRocket with my existing systems?

CODRocket offers API access and plugin support, allowing you to integrate with eCommerce platforms, CRMs, or your own systems.

10. Is there customer support available?

Yes, CODRocket provides 24/7 customer support through email, chat, and phone to assist you with any issues.

Less wait, with CodRocket

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